Tell us what you need
Send your location, site or movement details, hours and preferred dates. We assess local availability and the security requirements.
For clients
Your security needs.
A clear plan.
From your first enquiry to service delivery, know what is included, what it costs and what needs to happen next.
How it works
From enquiry to service.
Review your quote and terms
Your quote sets out the agreed scope and price, with a link to its terms and conditions. Review both before accepting. Accepting the quote also accepts those linked terms.
Prepare for service
We confirm the required checks, site instructions and commercial readiness. An enquiry or accepted quote alone does not confirm deployment.
Manage your service
Use your client portal to follow progress and respond to requests. Agree changes with Operations before changing hours, duties or the service location.
Before deployment
Agree the details up front.
Your service scope identifies the location, duties, hours, reporting needs and any specialist requirements. Pricing and the applicable terms are supplied with your quote.
Scope and site instructions agreed
Quote and linked terms accepted
Required officer and service checks completed
Commercial readiness confirmed
Deployment confirmed by Operations
Common questions
Know what happens next.
Where can I enquire?
Across South Africa. We assess availability for your location, service type, dates and the officers or equipment required.
Which services can I request?
Unarmed guarding, armed security and VIP protection. Each request is assessed for its risks, duties and the qualifications and permissions needed.
When does service start?
After scope, terms and Operations confirmation are in place. Submitting an enquiry alone does not set a start date.
Can I change an accepted quote?
Contact Operations with the change you need. A revised offer must be reviewed and accepted with its own linked terms where applicable; your earlier acceptance does not automatically accept a replacement.
How do I follow up?
Sign in to the client portal with the email used for your enquiry, or contact bookings@lokd.co.za. Keep your enquiry or quote reference handy.
Ready to start